Support

Answers in seconds.
Humans in minutes.

Ask the concierge below — it knows deposits, withdrawals, verification and fees. Anything else routes straight to our Beirut desk, 24/7.

LTG Concierge
Marhaba! 👋 Ask me about deposits, withdrawals, verification or fees.
How do I deposit with Whish Money?

In the app: Wallet → Deposit → Whish Money → enter the amount → confirm inside your Whish wallet. The balance is credited the moment our servers verify the payment — usually under a minute.

Is my card safe with LTG?

Your card number never touches our systems. You type it on the bank's hosted 3-D Secure page, and we only ever receive a confirmation token. That keeps LTG in the strictest, safest PCI category (SAQ-A).

How fast are withdrawals?

Whish withdrawals are processed the same day after a 2FA check. Card refunds follow the card network's timeline, typically 1–3 business days. Withdrawals always return to the method you funded with first.

What do I need for verification?

A photo of your ID or passport, a proof of address, and a quick selfie. Reviews complete within 24 hours, and you only need it before your first withdrawal.

What are the trading fees?

LTG earns from transparent spreads shown on every instrument before you trade. Whish deposits are free; card deposits show the acquirer's fee upfront. No hidden platform or inactivity fees.

Email

support@ldc.com.lb

Phone / WhatsApp

+961 1 000 000

Office

Beirut Digital District, Beirut, Lebanon

We're here 24/7

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